Refund Policy

Eligibility

Refunds apply to paid enrollments confirmed by invoice. Informational prices on this site are not charges. Eligibility depends on how much of the program you have accessed and when you request the refund.

Timeframe

Submit a refund request within 14 days of the enrollment start date stated on your invoice.

Full refund conditions

A full refund is available if you have completed fewer than two modules and have not attended a live office hour or private clinic. Access will be revoked when the refund is approved.

Partial refund conditions

If you completed two or more modules but fewer than half of the program within the 14-day window, we may issue a 50% partial refund at our discretion after reviewing access logs.

Non-refundable items

• Custom glossary work already delivered under Engagement Lead
• Completed private clinics
• Third-party exam or certification fees (if separately arranged)
• Seats transferred to another learner at your request

Refund process

Email info@app-platforms.digital with your invoice number, learner name, and reason. We confirm receipt within two business days and decide within ten business days.

Processing time and method

Approved refunds are returned via the original payment method within 15 business days after approval. Bank timelines may add several days for international wires.

Cancellation

You may cancel future access at any time; cancellation alone does not create a refund outside the rules above. Team agreements may define substitution rights instead of refunds.

Exceptions

If a course is cancelled by App Platforms, you receive a full refund or a seat transfer to a later cohort. Statutory rights under Korean consumer law remain unaffected where they apply.

Contact for refund requests

info@app-platforms.digital · +82-3-775-9781 · Street: 56-3, 554-6-554-14, Sujeong 5(o)-dong; City: Dong-gu; State/province/area: Busan; Country calling code: +82; Country: Korea